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Answers to frequently asked questions
FFI is a wholesale distributor of hardware and components for windows, doors and skylights. Direct sales are limited to these qualified company types:

	window, door, and skylight manufacturers, and
	window, door, and skylight and hardware retailers.

What are the reasons for this sales policy? Many of our products are bought and sold only in case volume (wholesale) quantities; many FFI products require specialized expertise in millwork, metal fabrication, and/or electrical installations; and, FFI is structured to best support the above described businesses, who in turn serve the architectural, construction and residential communities.

How can my company pay for our purchases?
FFI accepts company checks, cashier’s checks, and wire transfers. Wire transfers are requested for companies outside the U.S. FFI has a $50 minimum purchase, and other important purchasing policies detailed in our Terms and Conditions.

Will call service is not offered; the FFI showroom is by appointment only.

We look forward to a mutually beneficial relationship with your company. Whether you are looking for a better source for the hardware you need today or looking to develop new product lines, please contact us today. We are here to help, because we believe that our success is based on your success.